The estimated delivery time is based on your country's shipping method:
- Express Shipping: 3-5 days
- Airmail/Surface mail/SAL: 7-21 days
- Surface Mail: 60-90 days.
You will receive a shipping notification by email when your box is dispatched from our warehouse in Tokyo, Japan.
If you haven't received your box by the expected arrival time, pleasecontact your local post office by providing the tracking number orcontact our support team here.
If your box is shipped with DHL, please contact DHL directly ifyou encounter any shipping issues (stolen box, delivered to wrongaddress, etc). Kindly note that we may not be able to offer any help ifyou contact us more than 1 month after the final tracking status is delivered.